Have questions about your Mercedes-Benz? Can’t determine the best way to keep up with maintenance? Try Mercedes-Benz Owners Online, a free web-based service provided by Mercedes-Benz.

Although this service is provided free to Mercedes-Benz owners, dealers often forget to inform new car purchasers about the website. Owners Online grants you easy access to specific information about your vehicle such as: 

  • Vehicle information you can search online or download
  • Model-specific manuals
  • Maintenance tips
  • Insider news and announcements from Mercedes-Benz
  • Exclusive invitations to Mercedes-Benz events and partner offers
  • Tele Aid services 24/7
  • Mercedes-Benz Financial account information

The service does not include access for Mercedes-Benz models manufactured prior to 1981; if you own a classic you're out of luck. Here's the email response I rec'd when trying to add my 1972 350SL to the system:

Dear Mr. Magnus,

Thank you for your inquiry.

We appreciate your interest in Owner's Online.  At this time vehicles that are model year 1981 and older cannot be added to Owner's Online.  We apologize for any inconvenience this may have caused.

If we can be of any further assistance, please feel free to e-mail us again or call us at 1-800-FOR-MERCEDES (1-800-367-6372).

Consumer Promotions
Mercedes-Benz USA, LLC.